Terms & Conditions

By using our website and purchasing products from Freedom Wellness, you agree to the following Terms and Conditions:

1. General Terms

• Acceptance of Terms:
  By accessing and using this website, you agree to comply with these terms. If you do not agree with any of the terms, you should not use this site.
• Age Requirement:
  You must be at least 18 years old to make a purchase on this website.

2. Product Information

We strive for accuracy in describing our products, but we do not guarantee that all content is free from errors or omissions. Prices and availability are subject to change without notice.

3. Order Acceptance

Once an order is placed, you will receive an order confirmation. This does not constitute an acceptance of your order. We reserve the right to refuse or cancel any order for various reasons, including product availability, errors in pricing or product descriptions, or potential fraud.

4. Payment

Payments are processed securely via credit card, debit card, or PayPal. All payments are processed in New Zealand dollars (NZD).

5. Shipping & Delivery

Orders are shipped as per our Shipping Policy, and Freedom Wellness is not responsible for any delays caused by shipping carriers or customs.

Delivery times and fees are as stated in the Shipping Policy.

6. Returns & Refunds

Our returns process is outlined in our Returns Policy. We reserve the right to refuse returns if the product does not meet the conditions outlined in our policy.

Refunds will be issued once the returned item has been inspected and processed.

7. Product Warranty

Some products may be covered by a manufacturer’s warranty. Please refer to the individual product listings for specific warranty information. If a product is defective, please contact us within the warranty period.

8. User Content

By submitting content such as reviews, comments, or images to Freedom Wellness, you grant us the right to use, modify, and publish this content in promotional materials, including social media and website content.

9. Privacy

Your privacy is important to us. We collect and use your personal information in accordance with our Privacy Policy.

10. Limitation of Liability

To the maximum extent permitted by law, Freedom Wellness will not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or products.

11. Governing Law

These terms are governed by the laws of New Zealand, and any disputes will be resolved in the courts of New Zealand.

12. Changes to Terms & Conditions

Freedom Wellness reserves the right to update or modify these terms at any time. Any changes will be posted on this page, and the date of the last update will be clearly stated.

13. Contact Us

If you have any questions or concerns about these Terms & Conditions, please contact us at hello@freedomwellness.co.nz.